Jacob Jegher

Jacob Jegher

Research Director

Jacob Jegher is a Research Director within Celent’s banking group. Mr. Jegher’s research focuses on emerging technologies and business strategies in retail and wholesale banking. He heads up Celent’s online banking research (consumer, small business, corporate cash management) and is a recognized thought leader in this space. His recent research has focused on next-generation online and mobile banking, personal financial management, social media, and financial technology startups. Mr. Jegher has provided strategic consulting on issues ranging from online channel strategy to vendor selection.


Mr. Jegher manages Celent’s IT spending research and is the primary author of Celent’s global IT spending report. He also established the Model Bank initiative and is the creator of Celent’s annual Innovation and Insight Day.


Mr. Jegher has been widely quoted in the press including The New York Times, The Wall Street Journal, Bloomberg, the Associated Press, the Globe & Mail, and the Financial Post. He is an experienced speaker and has presented at numerous national conferences and corporate events, including the NACHA Payments and BAI Retail Delivery conferences.


Before joining Celent, Mr. Jegher was an analyst for BCE Emergis, where he was responsible for business strategy as well as market and competitive intelligence. Previously, he held the position of manager of information systems at Research One International, a healthcare consulting and market research firm based in Canada.

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