Jacob Jegher is a research director with Celent’s banking group. His research focuses on emerging technologies and business strategies related to retail, small business, and corporate digital banking. Jacob's areas of expertise include online, mobile and tablet banking, omnichannel strategy, personal financial management, social media, and financial technology startups. He has provided strategic consulting to financial institutions and solution providers on issues ranging from digital strategy to vendor selection.
Jacob manages Celent’s IT spending research and is the primary author of Celent’s global IT spending report. He also established the Model Bank initiative and Celent’s annual banking Innovation and Insight Day. He is also actively involved in the fintech startup community and serves as a judge and coach at the Innotribe Startup Challenge.
Jacob has been widely quoted in the press including American Banker, The New York Times, The Wall Street Journal, Bloomberg, the Associated Press, the Globe & Mail, and the Financial Post. He is an experienced and sought-after speaker and has presented at numerous industry and corporate conferences, including BAI Retail Delivery, NACHA Payments, and the Association for Financial Professionals (AFP) conferences.
Before joining Celent, Jacob was an analyst for BCE Emergis, where he was responsible for business strategy as well as market and competitive intelligence. Previously, he held the position of manager of information systems at Research One International, a healthcare consulting and market research firm based in Canada.