Consumer Credit in the USA Drivers and Technology Trends

November 1, 2001
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要約

Boston, MA, USA November 1, 2001

Consumer Credit in the USA優rivers and Technology Trends

Celent Communications predicts record-breaking levels of bankruptcies in 2001 and 2002, which will change IT priorities at leading lenders. Overall, US banks will spend close to US$10 bn on technology related to retail lending in 2002.

In a new report, entitled Consumer Credit in the USA優rivers and Technology Trends Celent examines the current state and future trends impact IT with the US consumer lending industry across all major loan products, including credit cards, mortgages, home equity and personal lines of credit.

The report predicts that there will be over 1,500,000 bankruptcies in the USA in 2001, setting a new record. The forecast for 2002 calls for an even greater number of individuals being forced into declaring bankruptcy.

According to

Octavio Marenzi, managing director at Celent, "collections systems, risk management, and portfolio monitoring will be near-term focus areas for lenders, given the downturn that has occurred in the US economy. Currently, US card issuers recover about one-third of charged-off debt. Technologies which help them improve their debt recovery will be well-received as delinquency and bankruptcy rates continue to climb." A Table of Contents is available online.

of Celent Communication's Retail Banking research service can download the report electronically by clicking on the icon to the left.

        

Send mail to info@celent.com with questions or comments about this Web site.

セレントは、金融機関のビジネスおよびテクノロジー戦略策定に役立てていただけるよう、リサーチおよびアドバイザリーサービスを提供しています。金融業界の最新テクノロジートレンドおよびベストプラクティスに関するレポートを発行し、また、既存のビジネスプロセスの強化や新たなビジネス戦略の実践を検討する金融機関にコンサルティングサービスを提供しています。セレントのアナリストチームは、世界中の拠点から、グローバルな視点で戦略アドバイスや業界最新動向を提供する独自の体制を備えています。セレントは、マーシュ・アンド・マクレーン・カンパニー(MMC)傘下のオリバー・ワイマングループに属しています。

Media Contacts

North America (New York)
Dana Greenstein
dgreenstein@celent.com
Tel.: +1 646 364 8254

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)208 870 7875

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81.3.3500.3023

目次

 

Boston, MA, USA November 1, 2001

Consumer Credit in the USA -  Drivers and Technology Trends

Return to Abstract

EXECUTIVE SUMMARY 3
INTRODUCTION 4
MAJOR TRENDS IMPACTING CONSUMER CREDIT 5

 

Economic Conditions

5

 

Convergence

5

 

Privacy

6

 

Internet

6

THE BUSINESS PROCESS BEHIND CONSUMER LENDING 8

 

Cards

8

INFORMATION TECHNOLOGY SPENDING: LOOKING AHEAD TO 2002 14

 

Consumer Credit

15

 

Mortgages

16

 

Credit Cards

20

 

Installment Loans

24

CONCLUSIONS 28
APPENDIX 29

 

        

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