Featured Analyst

Jamie Macgregor Jamie Macgregor Senior Vice President Senior Vice President Insurance Insurance Full bio and Reports All Analysts
September 2, 2015
The UK insurance market remains one of the most competitive globally, attracting interest from around the world with a high number of participants and a varied distribution landscape. In 2015, Celent surveyed nine UK insurers to discuss how this...
August 31, 2015
There’s lots of thought leadership noise in the market. But vendors that do thought leadership right position themselves for success. New research from Celent shows that insurers value thought leadership provided by vendors. “It is easier to do...

Featured Analyst

Nicolas Michellod Nicolas Michellod Senior Analyst Senior Analyst Insurance Insurance Full bio and Reports All Analysts
August 25, 2015
The insurance industry has always approached customer interaction in a way that reflects the nature of the business relationship with the policyholder, but this is beginning to change.   In the report The New Age of Customer Communication in...

Featured Analyst

Karen Monks Karen Monks Analyst Analyst Insurance Insurance Full bio and Reports All Analysts
August 24, 2015
A detailed analysis of insurers’ submissions from 2012 through 2015 reveals that digital/omnichannel and core system transformation projects dominated IT agendas. Additionally, an overwhelming majority of projects were improvements to current...


Celent In The News

TD Bank bets on US branches as rivals cut back
August 17, 2015
Can the Car Insurance Business Survive Driverless Cars?
August 3, 2015
How Young and Hungry Fintech Companies are Disrupting the Status Quo
July 30, 2015

Sign in to download reports and access personalized information