Featured Analyst

Karen Monks Nicolas Michellod Senior Analyst Analyst Insurance Insurance Full bio and Reports All Analysts
October 17, 2014
Insurers may succeed or fail over the next five to seven years depending on their ability to innovate the service experience they provide to agents and customers. The issue should not be how to operate the business while allowing for the dead weight...

Featured Analyst

Juan Mazzini Juan Mazzini Senior Analyst Senior Analyst Banking, Insurance Banking, Insurance Full bio and Reports All Analysts
October 16, 2014
In the report Latin American Insurance BPO Market Study: A Deal Analysis, Celent provides some context for discussion by establishing the current uses of business process outsourcing by Latin American insurers for core insurance services in a...

Featured Analyst

Juan Mazzini Juan Mazzini Senior Analyst Senior Analyst Banking, Insurance Banking, Insurance Full bio and Reports All Analysts
October 3, 2014
Vendor software deals in the emerging Latin America insurance market were primarily smaller insurers for comprehensive administration suites. This is the second year Celent has analyzed insurance software sales deal activity in Latin America. In...

Featured Analyst

Juan Mazzini Karen Monks Analyst Senior Analyst Insurance Banking, Insurance Full bio and Reports All Analysts
October 3, 2014
Vendor software deals in the emerging Latin America insurance market were primarily smaller insurers for comprehensive administration suites. This is the second year Celent has analyzed insurance software sales deal activity in Latin America. In the...

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