September 2, 2015
The UK insurance market remains one of the most competitive globally, attracting interest from around the world with a high number of participants and a varied distribution landscape. In 2015, Celent surveyed nine UK insurers to discuss how this...
August 31, 2015
There’s lots of thought leadership noise in the market. But vendors that do thought leadership right position themselves for success. New research from Celent shows that insurers value thought leadership provided by vendors. “It is easier to do...
August 25, 2015
The insurance industry has always approached customer interaction in a way that reflects the nature of the business relationship with the policyholder, but this is beginning to change. In the report The New Age of Customer Communication in...
August 24, 2015
A detailed analysis of insurers’ submissions from 2012 through 2015 reveals that digital/omnichannel and core system transformation projects dominated IT agendas. Additionally, an overwhelming majority of projects were improvements to current...
September 11, 2015
September 15, 2015
September 22, 2015
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July 30, 2015