Featured Analyst

Stephen Greer Stephen Greer Analyst Analyst Banking, Retail and Business Banking Banking, Retail and Business Banking Full bio and Reports All Analysts
June 22, 2016
The reality of channel preference is that consumers are opting to spread their interactions with the bank across branch, ATM, online banking, mobile, and the call center (among others). As institutions become more digitally focused, they’re looking...

Featured Analyst

Stephen Greer Stephen Greer Analyst Analyst Banking, Retail and Business Banking Banking, Retail and Business Banking Full bio and Reports All Analysts
June 22, 2016
The reality of channel preference is that consumers are opting to spread their interactions with the bank across branch, ATM, online banking, mobile, and the call center (among others). As institutions become more digitally focused they’re looking...

Featured Analyst

Joan McGowan Joan McGowan Senior Analyst Senior Analyst Banking Banking Full bio and Reports All Analysts
June 21, 2016
2016 will see continued focus on cyber-security and compliance management, and the emergence of digital risk as a top concern for the regulators and, therefore, the banks. Celent’s report Risk Outlook for Banking: Calmer Times identifies the top...
June 10, 2016
Management of Interest Rate Risk in the Banking Book (IRRBB) is starting to receive much more attention, after a long period in which other regulatory and risk management issues dominated the headlines. This shift results from i) market environment...

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