New York, NY, USA
July 23, 2008

Web 2.0: A Quantum Leap for Wholesale Banking

Table of Contents

Return to report Abstract

Executive Summary 3
Introduction 5
A Quantum Leap for Wholesale Banking 7
  Cash Management Software Vendors Will Battle It Out 7
Web 2.0 Is Reinventing the Wholesale Online Banking Experience 9
  Rich Internet Applications Are on the Horizon--Banks Are Slow to Catch On 9
  The Dashboard Becomes the Center of Activity 9
  Web 2.0 Elements Will Transform Business Banking 13
  Reviving the Desktop--Back to the Future 18
  Mobile Banking Gains Popularity 19
  Next-Generation Training Options 20
The Network Effect 23
  Social Networking--an Interactive Rolodex on Steroids 23
  Getting the Word Out--Business Blogging and RSS Feeds 25
Conclusion 28
 

About Celent

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

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