New York, NY, USA
July 21, 2008

Will Your Policy Administration System
Support Your Future Growth? Measuring
Scalability and Performance, Life/Health Edition

Table of Contents

Return to report Abstract

Executive Summary 3
Introduction 5
Major Scalability and Performance Metrics 7
  Load Scalability / Number of Transactions per Hour 8
  Service Scalability / Number of Users 10
  Data Scalability / Number of Policies 14
  Page/Screen Response Time 15
Other Scalability and Performance Factors 17
  System Extension and Scaling 17
  Batch Processing 19
  Performance Monitoring 20
  Third Party Verification and the Test Lab 20
  Cost of Hardware per Policy 20
Policy Administration System Vendor Reference Guide 22
  Comparative Page/Screen Response Times 22
  Accenture: Accentutre Life Insurance Platform (ALIP) v2008.1 24
  Atiam Technologies: InsPro 2.0 25
  CSC: CyberLife v0701 26
  CSC: Wealth Management Accelerator (WMA) v07.20 27
  EDS: INGENIUM v7.1 28
  EDS: RADIENCE v1.1 29
  FINEOS Corp: FINEOS Insurance Suite 30
  FIS Software: ALIS v4 30
  Fiserv: ID3 v9.5 31
  FJA Feilmeier * Junke AG: FJA Life Factory 32
  MajescoMastek: Elixir 4.0 33
  Oracle's AdminServer Policy Administration System v8 34
  SAS: FS-PM (Financial Services-Policy Management) v4.0 35
  SEG Software: SEG Enterprise v5 36
  SunGard: iWorks Compass 36
  TCS Financial Solutions: TCS BαNCS Insurance v5.0 37
  TIA Technology: The TIA Solution v5.2 38
  Wyde Corporation: Wynsure 3.5 39
Conclusions 41
 

About Celent

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

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