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| London, United Kingdom Insurance CIO Pressures,
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| Executive Summary | 03 |
| Introduction | 04 |
| Key Findings | 07 |
| About the Survey | 08 |
| Business Pressures and IT Priorities | 10 |
| Budgets | 15 |
| Staffing | 18 |
| New Project Spending | 22 |
| Specific Initiatives | 25 |
| Outsourcing | 27 |
| Platforms and Technologies | 29 |
| SOA / Web Services | 33 |
| Electronic Signatures | 37 |
| Web 2.0 | 40 |
| Conclusions | 41 |
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