| Executive
Summary |
03 |
| Introduction |
05 |
| |
Background |
05 |
| |
Using IT to
Execute Business Strategy |
06 |
| Expanding
IT Expertise in the Organization |
08 |
| |
One Language for
Business and IT |
08 |
| |
Development
Standards |
09 |
| |
Use of Enterprise
Architecture |
09 |
| Developing
Employees Who Understand Both Business and IT |
10 |
| |
Use of General
Contractors |
10 |
| |
Different
Positions Require Different Types of Employees |
12 |
| |
Developing
Employees Who Know Both Business and IT |
14 |
| |
Rotating
Employees to Build Expertise |
14 |
| Attractive
Career Paths and Fair Evaluation Methods |
18 |
| |
How Financial
Institutions Are Responding |
20 |
| |
How IT
Subsidiaries Are Responding |
22 |
| Conclusion |
24 |
| |
The Need for a
Comprehensive Approach |
25 |
| |
Issues Remain |
25 |