San Francisco, CA, USA
August 22, 2007

Shifting Stakeholders and Change Agents in Healthcare Transaction Processing

Table of Contents

Return to report Abstract

Executive Summary 03
Setting the Stage 05
  Transaction Volume 06
  Exceptions the Norm 07
  Standards But No Standards 09
Stakeholders 11
  Gradual Morphing of Stakeholders 12
  Acquisitions and Partnerships Triggering Change 13
Change Agents 15
athenahealth 20
The Bank of New York Mellon 23
InstaMed 27
MedAvant Healthcare Solutions 29
Misys Payerpath 32
Payformance 35
PNC 38
RMS 41
Breaking the Mold Through Cooperation 44
  Cooperation: Road to True Standards 44
  From the New Mold: e-Prescriptions 45
  Making an Uber Exchange Work: Lessons from Australia 49
Glimmers of a New Order 53
Appendix: Overview of the Healthcare Market 56
  Glossary 57
  Healthcare Expenditure Trends 59
  Complexities of Healthcare Processes 59
 

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