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| Boston, MA, USA Insurance CIO/CTO Pressures,
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| Executive Summary | 3 |
| Introduction | 4 |
| Key Findings | 6 |
| About the Survey | 7 |
| Business Pressures and IT Priorities | 9 |
| Budgets | 13 |
| Staffing | 17 |
| New Project Spending: General | 20 |
| New Project Spending: Specific Initiatives | 24 |
| Data as a Strategic Asset | 36 |
| Outsourcing | 39 |
| Platforms and Technologies | 42 |
| Web Services and SOA | 46 |
| ACORD XML | 49 |
| Vendors: Preferences and Perceptions | 51 |
| Conclusions | 54 |
| Objectivity and Methodology | 55 |
| About Celent | 56 |
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