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| Boston, MA, USA Document Management in
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| Executive Summary | 3 |
| The Role of Documents in Banking | 4 |
| Overview of Document Management Technology | 13 |
| Adoption Drivers | 14 |
| Document Management Solutions | 18 |
| Document Creation Vendors | 20 |
| Document Handling Vendors | 25 |
| Concluding Thoughts | 32 |
| Objectivity and Methodology | 34 |
| About Celent | 35 |
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