New York, NY, USA
August 27, 2003

E-Learning: Online Training 
for Field Agents
Table of Contents

Return to report Abstract

 

EXECUTIVE SUMMARY 3
INTRODUCTION 4
MARKET ADOPTION 5
KEY FUNCTIONALITIES 6
PAIN POINTS AND ROI 7
  Field Communication and Education Pain Points 7
  ROI of Web-Based Communication and Learning Tools 8
TECHNOLOGY OVERVIEW 13
SELECTED VENDORS 14
  Solution Functionalities 15
  Vendor Profiles 16
CASE STUDY 20
CONCLUSIONS 23
OBJECTIVITY & METHODOLOGY 24
ABOUT CELENT 25
 

        

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