Zurich, Switzerland
19 March 2008

Core Claims System
Replacement: A European 
Health Insurance
Business Case
 Table of Contents

Return to report Abstract

Executive Summary 04
Background 05
A New Strategy 09
Quality Management System and Balanced Scorecard 13
Existing Vs. Desired Claims System 18
Core Claim System Replacement 21
Conclusions 27
 

 

 

 

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