London, United Kingdom
August 31, 2009

Is the Crisis Easing? Q2 Insurance Industry Expectations and Strategies

Table of Contents

Return to report Abstract

 

Executive Summary

3

Introduction

4

 

Methodology

4

 

About the Respondents

5

Quarterly Comparison Summary: Q2 vs. Q1

7

Assessing the Industry Mood

8

 

Trends over Time

9

 

The View Inward

9

The Crisis Response

11

 

Strategic Options

13

The IT Response

15

 

Cost Containment Within IT

16

 

Delivering Strategic IT Projects in Difficult Times

19

Vendor Views

22

Conclusion

25

Leveraging Celent’s Expertise

26

 

Support for Carriers

26

 

Support for Vendors

26

Related Celent Research

27

 

About Celent

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

New York - Dana Lautin
dlautin@celent.com
Tel.: +1 646 364 8254

Paris - Alexandra Vouge
avouge@celent.com
Tel.: +33.1.73.04.46.26

Tokyo - KyongSun Kong
kkong@celent.com
Tel.: +81 3 3596 0020